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return to Creating Messages, Common Problems with Sending and Receiving, table of contents How to prevent your message from being marked as spam or junk mailMany mail servers and mail viewers use junk mail filters to prevent spam from reaching the inbox. Unfortunately, sometimes legitimate messages are wrongly flagged as junk. Before you send your message, Direct Mail can create a report of possible reasons your message may be classified as junk, giving you the chance to correct any issues. This feature is available only to Direct Mail Pro users. To check your message's junk mail score:Choose Message > Check Junk Mail Score... Here are some tips for lowering your message's spam score: ImagesMessages that consist primarily of one large image (or many images) and very little text are usually considered to be spam. Resist the urge to package your email up into one large image, and instead create a proper HTML message with text and images. SubjectMake sure your message includes a subject line. Emails without subject lines are frequently marked as spam. Plain Text AlternativeBy default, Direct Mail will automatically include a plain-text version of your email for those recipients that can't receive HTML email. If you override this and create your own plain-text alternative, make sure that the content does not differ too wildly from the HTML version. If the HTML and plain-text versions differ greatly, your message could be marked as spam. Related Articles | |||
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